Who do I call if my hire car breaks down in Malta?

Make it safe first, and call 112 if anyone is hurt. For the breakdown itself, call the roadside assistance number we give you when you collect the car. Roadside help runs 24/7.

What is the emergency number in Malta?

112, for police, ambulance and fire. The Malta Police say calls to 112 are free and can be made from any phone, even without a SIM card.

What do I pay if the hire car is damaged?

That depends on the insurance cover you chose. We set out the excess for your cover with your quote and explain it when you collect the car.

Breakdown or accident in a hire car in Malta: what to do

If something goes wrong on the road

Make it safe, call 112 if anyone is hurt, then call the roadside number we give you when you collect the car. Roadside help runs 24/7.

112police, ambulance and fire, free from any phone

24/7roadside help, on the number we give you when you collect the car

2132 0202LESA's collisions unit, open 24/7

Save the roadside number

When you collect the car

We give you the roadside assistance number when you collect the car. Save it in your phone, and keep the rental papers in the car.

Make it safe

Hazard lights on

Stop somewhere as safe as you can and get the car off the road if possible. Put the hazard lights on if it is in the way, get out on the side away from the traffic, and never stand between the car and oncoming vehicles.

Anyone hurt? Call 112

Police, ambulance, fire

Once you are safe, call 112 if anyone is hurt. It is free from any phone, and the law requires you to report a collision with injuries straight away.

Call the roadside number

Roadside help runs 24/7

After a breakdown, and after any accident, call the number we gave you when you collected the car. Tell them where you are and what happened.

After a collision: photos and details

LESA collisions unit: 2132 0202

Photograph the cars and the scene, and exchange names, addresses, registration numbers and insurance details with the other driver. For a simple rear-end bump with nobody hurt, both drivers fill in a front-to-rear collision form, then move the cars. For anything else, or if you disagree, call LESA and leave the cars where they are until an officer tells you otherwise.

If the car is damaged, your cover decides what you pay

Explained when you collect the car

The excess depends on the insurance cover you chose. We set it out with your quote and explain it when you collect the car.

If your hire car breaks down or you have a bump, take it in order: make it safe, call the right number, and note the right details.

Before you drive off

We give you the roadside assistance number when you collect the car. Save it in your phone before you drive away, and keep the rental papers in the car. Roadside help runs 24/7.

If the car breaks down

Stop somewhere as safe as you can and, if possible, get the car off the road. Transport Malta’s Road Code tells drivers to put the hazard lights on if the car is in the way of other traffic, and never to stand between the car and oncoming vehicles. On a busy main road, pull over to the left, get out on the side away from the traffic, wait behind a barrier if there is one, and do not try a repair yourself. Then call the roadside number, say where you are, and they take it from there.

If there is an accident

Make sure you are safe, then, if anyone is hurt, call 112. It is the single number for police, ambulance and fire, and the Malta Police say it is free and works from any phone, even without a SIM card. Malta’s Motor Vehicles Regulations require you to report a collision with injuries, or one that damages public property, to the police or the wardens straight away. Leave the cars where they are until they tell you otherwise.

If nobody is hurt and no public property is damaged, photograph the cars and the scene first, then exchange details with the other driver: names and addresses, the registration numbers and the insurance details. For a simple rear-end bump, Maltese law asks both drivers to fill in a front-to-rear collision form, which insurers supply, and then to move the cars out of the traffic. For anything else, or if you and the other driver do not agree, call LESA, the Local Enforcement Systems Agency, on its collisions line: 2132 0202, open 24/7. Leave the cars where they are until the officer tells you to move them. Whichever it is, call the roadside number we gave you and tell them what happened.

If the car is damaged: what you pay

That depends on the insurance cover you chose when you booked. We set out the excess for your cover with your quote and explain it when you collect the car, so you know where you stand before you drive away. If anything is unclear, ask us at the handover.

Before you set off

If it is your first time on Maltese roads, our guide to driving on the left covers the roundabouts and lane habits that catch visitors out. For anything else, our FAQ has the questions people ask us most, and the quote form gets you an exact price from a person, within the hour between 09:00 and 17:00.

Sources: Malta Police: Emergency Services (112), S.L. 65.11 Motor Vehicles Regulations, regulation 67, on legislation.mt, LESA (Local Enforcement Systems Agency): Contact Us, Collisions Unit, Transport Malta: the Malta Road Code (2025), Insurance Association Malta: Motor insurance. Checked 11 November 2026.